FAQ’s
Q: Are your people qualified?
A: All our employed personnel are qualified as detailed below
- Electricians - full NICEIC qualifications to carry out electrical works within both domestic and commercial properties.
- Gas heating system engineers - full gas safety registration certification (ACS & BGU).
- Engineers - fully qualified to undertake works on oil and LPG heating systems (OFTEC).
- Kitchen Fitters, Plumbers, Joiners, Plasterers, Tilers, Floor layers, Decorators and Gardeners – NVQ qualifications and/or traditional apprenticeship.
- We have a fully qualified service support team which includes Operations Managers, Planning Managers, Financial and Health and Safety.
- Absolute Property Services Group Ltd also has up to date public liability insurance.
Q: Do you supply materials only or labour only?
A: Yes, our services are varied to suit the needs of our clients. If you have bought a kitchen suite, taps and tiles and only want us to fit, then we will quote accordingly. If you want to buy a kitchen, taps, tiles etc and would like to fit them yourself, then we will give a price for materials only.
Q: Do you ever use sub-contractors?
A: We do. It is very hard to forecast fluctuations in orders so we have a database of accredited sub-contractors who we employ which gives us the ability to service all requirements. The sub-contractors are fully accredited and are covered both by our management process and insurance.
Q: Would it not be less costly if we employed the sub-contractor direct?
A: No. It all comes down to the volume of work we give our accredited sub-contractors and our ability to negotiate fixed costs because of those volumes.
Q: Do you charge for surveying or quoting for work?
A: No, there is no charge for this service.
Q: Why do you want us to register our details with Absolute?
A: This registration process allows us to allocate every service (plumber, electrician, heating engineer etc) to your property which allows us to be able to react effectively and efficiently whenever required.
Q: Does this registration cost us anything?
A: No
Q: Will our details be passed to any other companies?
A: NO
